Do insurance companies in Texas have a time limit for responding to claims?

Upon receiving your claim, the insurer must acknowledge it and request any additional information related to your claim within 15 calendar days. After receiving all the requested information, the insurance company has 15 more business days to either approve or deny your claim in writing. However, the law permits the insurer to extend this deadline by up to 45 days if they notify you of the need for more time and explain the reasons. Once your claim is approved, the insurance company must make the payout within 5 business days.